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November 16, 2020

5 Steps to Create a Frictionless & Differentiating Digital Customer Journey in the Pharma Industry.

Customers in 2020 are highly impatient and significantly less loyal than they...

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October 24, 2018

Employee Engagement and the Importance of Effort Assessment

During the past years we’ve seen a renewed interest from companies toward...

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May 25, 2018

How Can Retailers Keep Up With Customers?

Today, more than ever, brands have the power to control and develop...

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May 23, 2018

Where’s the Friction in Your Customer Experience?

What recent years have taught us is that customer experience can be...

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May 8, 2018

Are Financial Services Leaders in a CX Crisis?

Financial services providers – banks, credit unions, insurers, pension funds and wealth...

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May 3, 2018

What’s Next for Brick&Mortar Retail?

We all know that the spread of digitisation and the access to...

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April 23, 2018

Advertising Week Europe, where „Great Minds Think Unalike”

The 6th edition of Advertising Week Europe, the largest advertising, marketing &...

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January 25, 2018

Digitalize, but keep your audiences together!

Digital technologies are more powerful than ever and they continue to grow,...

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November 3, 2017

Get Ready for Web Summit 2017!

We are just days away from the largest technology conference on earth, Web...

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October 10, 2017

New adventures in Amsterdam!

Shopper Brain Conference welcomed all marketing specialists, behavior scientists, retailers, and providers,...

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