LENS

Insights | Unbiased. Contextual. Focused

DO YOU KNOW?

How have your customers changed?

Consumer behaviour post COVID-19 will change dramatically in some aspects.

 
67%

Would rather meet their friends for a digital coffee than in a pub.

88%

Most value cost-saving promotions from brands.

75%

Unlikely to attend an in-person conference or trade show in 2020.

72%

Plan to do more shopping online.

THE CHALLENGES

With current research methodologies

Traditional methodologies, like focus groups and surveys, are fraught with declarative and cognitive biases.

Insights become so much more important.

In times of uncertainty or novel, first-time encountered situations, past behaviour or stated intentions are not accurate predictors of future behaviour.

LENS

is a neuro-powered online insights assessment platform

That seamlessly combines neuroscience based non-conscious insight methodologies with phenomenological qualitative insight techniques and statistical, quantitative data modelling techniques. This triangulated methodology gives us deep and near accurate understanding of the emotions and perceptions that drive consumer behavior

Buyer Brain's neuro-powered tools

LENS

context-driven insights

Easy & fast

Easy & fast deployment

Scalable Insights

Scalable Insights from the entire customer base for each stakeholder category

Laser-focused tool

Laser-focused tool that identifies engagement drivers & barriers, unbiased attitudes & perceptions, emotional brand engagement

Eliminates biases

Neuroscience-powered approach eliminates declarative bias, confirmation bias, recency & frequency bias and reveals deep-held emotions and perceptions.

LENS IS A CATALYST

to deliver business outcomes.

BUSINESS

results

37%

Increase in upsell
*Insurance company (TOP3, Worldwide)

21%

Decrease in customer complaints
*Bank (TOP5, Asia)

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